1. Acceptance of Terms

By accessing and using the KOIV CAB application or website, you accept and agree to be bound by the terms and provision of this agreement.

2. User Account

To use our services, you must register for an account. You agree to provide accurate and complete information and keep this information updated.

3. Service Provision

KOIV CAB acts as a technology platform connecting riders with independent driver partners. We strive to provide reliable service but do not guarantee uninterrupted availability.

4. Payments and Fares

Fares are calculated based on base rates, time, distance, and dynamic pricing when applicable. You agree to pay all charges incurred under your account.

5. Code of Conduct

Users must treat drivers with respect and not engage in unlawful behavior during trips. Drivers reserve the right to refuse service if these terms are violated.

6. Limitation of Liability

KOIV CAB shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of our services.

7. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

• Email: info@koiv.in
• Phone: +91 96527 72600
• Address: Survey No: # 54 Kondapur, Serilingampally, Hyderabad, Telangana 500084, India