1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This includes your name, email, phone number, and payment information.

We also collect information about your use of our services, including location data, transaction information, and device data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send you technical notices, updates, security alerts, and support messages.
• Enhance the safety and security of our users and services.

3. Sharing of Information

We may share your information with driver partners to enable them to provide the requested services. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your account information directly through the KOIV CAB app.

6. Contact Us

For any privacy-related inquiries or data requests, please reach out to our legal team at:

• Email: info@koiv.in
• Phone: +91 96527 72600
• Address: Survey No: # 54 Kondapur, Serilingampally, Hyderabad, Telangana 500084, India